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08 Sep 2010 
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 Articles
 I uploaded my files but still see your page. Why?
 If our Welcome page, index.shtml, has not been replaced by another index page, then anyone going to domainname.com will still see the welcome page instead of some other home page. This is the order in which the web server looks for a page to put up as the
 How can I upload my site?
 Unless you have or will be utilizing Frontpage Extensions on your site, you can use the File Manager located in Your Control Panel to view all the directories and files in your account, as well as change permissions for directories and files, create direc
 How do I use Cute FTP to upload files?
 When CuteFTP is loaded the first time, a window will appear. If the window doesn't appear, press the F4 function key. Click on Personal FTP Sites and then click on "Add site. Add the following to the FTP Site Edit window. -Virtual domain users should en
 How do I use WS_FTP to upload files?
 When WS_FTP is loaded the first time, a window will appear listing stored FTP locations. If the window doesn't appear, click on Connect. -Click on New -Add the following to the Session Profile window -Virtual domain users should enter their IP Address
 I can't send email via your server. What's wrong?
 Our SMTP servers are configured as secure relays. This means that you cannot simply reference "mail.yourdomain.com" as an Outgoing mailserver unless you successfully log in via one of your pop3 accounts at "mail.yourdomain.com' before you try to send. Thi
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